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Hybrid RAGSTATUS: LIVE0
Flowdesk
FlowDesk is an AI-powered customer support platform built with LangGraph, hybrid RAG, and Llama 3/Gemini. It automates intent classification, document retrieval, grounded responses, and human escalation.
Technologies & Infrastructure
LangGraphRAGGroqPineconeGCPSupabase
Architecture & Engineering Notes
An intelligent, multi-agent customer support platform built with LangGraph, hybrid RAG retrieval, and multi-model routing (Groq Llama 3 + Google Gemini). FlowDesk automatically classifies customer intent, retrieves relevant documentation, generates grounded answers with confidence scoring, and seamlessly escalates to human agents when necessary